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Billing and Subscriptions: Everything You Need to Know
Billing and Subscriptions: Everything You Need to Know

This article outlines the billing and subscription details for Nexclex

Nexclex Support avatar
Written by Nexclex Support
Updated this week

Subscription Options

  • Nexclex Pro: Our premium subscription, offering full access to all Nexclex features, is available for $9.99 per month.

Free Trial

  • Upon your initial signup and login to Nexclex, a 3-day free trial will automatically begin.

  • No credit card information is required for the free trial.

  • The free trial provides limited access, including 100 practice questions.

  • Case studies, readiness exams, and CAT exams are not included in the free trial.

Managing Your Subscription

  • You can access and manage your subscription information through the settings page.

  • On the settings page, you can select the "Manage Subscription" button.

  • This page allows you to view your current subscription status, billing cycle, and payment method.

  • You can also cancel or renew your subscription from this page after initially signing up.

Payment Processing

  • All payments are processed securely through Stripe. This ensures your payment information is protected.

Cancellation Policy

  • You can cancel your Nexclex Pro subscription at any time by selecting the "Manage Subscription" button on the settings page.

  • Upon cancellation, your access to Nexclex Pro will remain active until the end of your current billing period.

  • After the end of the billing period, your access will be revoked.

Refund Policy

  • No refunds are provided for monthly Nexclex Pro subscriptions.

  • You will maintain access until the end of your paid billing cycle.

Key Points

  • All subscriptions are billed monthly.

  • Changes to subscription status will take effect at the end of the current billing cycle.

  • Please ensure that your payment information is up-to-date to avoid any interruptions in service.

  • The free trial is limited to one per user.

Troubleshooting and Support

  • If you encounter any issues with your billing or subscription, please contact our support team.

  • We are happy to assist you with any questions or concerns you may have.

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